Why Cmma?

Many in-house Ombuds also serve other roles within the organization, which can lead to conflicts of interest and other issues. Hiring an external Ombuds avoids any such issues.

no Dual-Role Conflicts

For less than the cost of one full-time Ombuds, CMMA provides multiple experienced practitioners of different genders, age, race and professional experience. This provides visitors an option of whom to meet with and increases the likelihood that the organization’s community will utilize the Ombuds.

Diversity

Our services are more economical than hiring an in-house Ombuds (particularly when factoring in paid benefits such as health insurance and vacation).

Cost Effective Solution

CMMA can adjust its services to meet the client’s changing needs. The engagement can be dialed up or down with much greater ease and speed than with an in-house Ombuds.

Flexibility and Scalability

Because we are external and not a part of the organization to whom we provide the Ombuds services, we are truly independent and impartial.

True Impartiality and Independence